tk1971game Privacy Policy

1 Introduction and Scope

tk1971game ("we", "our", or "platform") is a trusted online gaming service. This Privacy Policy ("Policy") describes how we manage your personal information when you visit our website tk1971game.lat, create an account, or use any of our services.

This policy applies to all users in Bangladesh — from new members to regular players. By using our services, you are considered to have agreed to the terms described in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.

2 Types of Information Collected

tk1971game may collect various types of information. This information falls into two main categories:

2.1 Personally Identifiable Information

When you register on our platform or carry out transactions, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Payment information (bKash, Nagad, Rocket, Upay number or bank account details)
• National ID card or passport details (where applicable, for KYC verification)

2.2 Non-Personal and Technical Information

When you browse our website, the following information may be recorded automatically:

• IP address and device type
• Browser name and version
• Operating system information
• Pages visited and time spent
• Referral source (where you came from before reaching our site)
• Game play history and betting activity

2.3 Communication-Related Information

When you contact our customer support team via live chat or email, the content of that conversation and your contact details may be stored in our records.

3 How Information Is Collected

tk1971game collects your information through the following methods:

3.1 Direct Collection

When you provide information directly yourself — such as when filling out an account registration form, completing a deposit or withdrawal, or contacting customer support.

3.2 Automatic Collection

Technical information is collected automatically using our servers, cookies, web beacons, and similar technologies. This helps us improve platform performance and personalise the user experience.

3.3 Via Third Parties

In some cases, information may be collected through payment processors, identity verification services, or fraud prevention services. Only the information that is necessary is collected in such cases.

4 Purpose of Using Your Information

We use your information for specific and legitimate purposes. tk1971game may use your personal information for the following reasons:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To facilitate gameplay, betting activity, and reward distribution.
• Financial Transactions: To process secure deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Identity Verification: To verify age (minimum 21 years) and identity in order to prevent misuse.
• Customer Support: To resolve your complaints, queries, and issues.
• Security Assurance: To prevent fraud, money laundering, and illegal activity.
• Legal Obligations: To comply with applicable laws and regulations.
• Development and Analysis: To improve our platform, services, and user experience.
• Bonus and Promotional Communications: To send you special offers or updates with your consent.

5 Data Storage and Security

tk1971game takes the protection of your personal information very seriously. We apply industry-standard security measures, which include:

5.1 Technical Security

• SSL Encryption: All data transmissions are encrypted using SSL/TLS protocols.
• Encrypted Storage: Sensitive information — particularly payment-related data — is stored in encrypted databases.
• Firewall and Intrusion Prevention Systems: Advanced technologies are used to prevent unauthorised access.
• Regular Security Audits: Our systems undergo regular security testing.

5.2 Administrative Security

• Only authorised staff may access your personal information.
• All staff are bound by confidentiality agreements and receive regular training.
• Data access logs are maintained and reviewed regularly.

5.3 Data Retention Period

We retain your information for as long as your account remains active or as needed to provide services. After an account is closed, information required to fulfil legal obligations may be retained for a defined period.

6 Sharing Information with Third Parties

tk1971game never sells your personal information. However, in certain specific situations, information may be shared with trusted third parties in order to provide services:

6.1 Payment Processors

Necessary information is shared with the relevant payment gateway partners to facilitate transactions via bKash, Nagad, Rocket, Upay, and bank transfer.

6.2 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming, PG Soft, and JILI are independent operators. Your gameplay data may be processed on their platforms.

6.3 Legal Requirements

Information may be disclosed to comply with court orders, formal requests from investigative authorities, or applicable legal obligations.

6.4 Business Changes

In the event of corporate changes such as a merger, acquisition, or asset sale, your information may be transferred, but the terms of this policy will continue to apply.

7 Cookies and Tracking Technologies

Our website uses cookies and similar technologies. A cookie is a small text file stored on your device that helps improve your browsing experience.

7.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and operate basic services.
• Functionality Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Used to collect anonymous statistics for service improvement.

7.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of our platform.

8 User Rights

You have certain important rights regarding your personal information. tk1971game respects these rights and supports you in exercising them:

• Right of Access: You have the right to request details of what information we hold about you.
• Right to Rectification: If your information is incorrect or incomplete, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted, though this may not be fully possible where legal obligations exist.
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to Object: You have the right to object to the use of your information for marketing purposes.
• Right to Withdraw Consent: Where the processing of your information relies on your consent, you may withdraw that consent at any time.

To exercise these rights, please contact us by email at: [email protected]. We will endeavour to process your request within a reasonable timeframe.

9 Protection of Minors

tk1971game strictly does not provide services to anyone under the age of 21. Our platform is for those aged 21 and above only — we strictly uphold a "21+ only" policy.

Age is verified during the registration process. If we become aware that a minor is using our services, that account will be closed immediately and the associated information will be deleted.

We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor is using our services, please inform us immediately.

10 Policy Changes

We may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, we will display a special notice on the website.
• If you continue to use our services after a change, you will be considered to have agreed to the updated policy.

We therefore recommend that you review this page regularly. For any questions about the Privacy Policy, please contact our customer support team.

11 Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us through the following: